• Bugs
  • Server could not be contacted

Hi! I'm not able to use Spine, everytime I try to open it the following message is shown:

"Sorry, the server could not be contacted. Please check your internet connection and any firewall settings that may be blocking Spine"

I already checked my internet connections and firewall settings, it's all ok. I also uninstalled and then installed Spine but it did't work. My license is ok as well.

This error has been happening for months and I don't know what to do.

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Hello! Perhaps you are using an outdated launcher?
Please download the latest one from your license page. (in case you lost it, here's a recovery tool: Spine: License Recovery )

If that doesn't work, please try to follow the troubleshooting page: Spine Troubleshooting
But I think that simply redownloading the launcher should do the trick.

You are likely running on old version of the Spine Launcher. Please download and install the latest Spine Launcher from your license page.