- 已编辑
运行Spine客户端后没有反应
试用版和正式版都不行。
点击客户端之后，只有任务管理器>后台进程中有显示。
Spine.log也没有任何内容
求解决！！
Hello, please check the troubleshooting page:
您好，请检查故障排除页面：
Erika ：Hello, please check the troubleshooting page:
您好，请检查故障排除页面：
我就是排除了才来找你们啊。防火墙什么的都关了还是不行。
就连log根本就没有内容，无语
请确保您安装了最新的图形卡驱动程序。 另请确保防病毒软件不会干扰Spine。
我看到您正在使用4.0.11启动器。 请从您的许可证页面下载并安装最新的启动器。
Please make sure you have the latest graphics card drivers installed. Please also make sure that anti-virus software does not interfere with Spine.
I see that you are using the 4.0.11 launcher. Please download and install the latest launcher from your license page.
Mario ：请确保您安装了最新的图形卡驱动程序。 另请确保防病毒软件不会干扰Spine。
我看到您正在使用4.0.11启动器。 请从您的许可证页面下载并安装最新的启动器。
Please make sure you have the latest graphics card drivers installed. Please also make sure that anti-virus software does not interfere with Spine.
I see that you are using the 4.0.11 launcher. Please download and install the latest launcher from your license page.
我从公司的电脑将之前下载安装的3.8.82的客户端发过来，顺利地打开了。
新下的4.0.12的客户端就不行。
Sorry you are still having trouble. We have recently seen a similar problem and it was caused by antivirus software terminating the Spine process. Just to be sure, have you disabled any antivirus software?
抱歉，您仍然遇到麻烦。 我们最近发现了类似的问题，它是由终止Spine进程的防病毒软件引起的。 可以肯定的是，您是否禁用了任何防病毒软件？
After it prints the OS name and version, Spine then creates the application window and initializes OpenGL. The next thing it prints is the GPU information. Since it doesn't print the GPU information for you, it could indicate a problem with your graphics hardware drivers. That is why Mario suggested making sure they are up to date.
在打印操作系统名称和版本后，Spine然后创建应用程序窗口并初始化OpenGL。 它打印的下一件事是GPU信息。 由于它不会为您显示GPU信息，因此可能表明图形硬件驱动程序有问题。 这就是为什么马里奥建议确保它们是最新的。
Can you please try running Spine from the command line like this?
您可以尝试从命令行这样运行Spine吗？
spine
---
trace
This will output only a little more information, but it may give us a clue.
这只会输出更多信息，但可能会给我们一个提示。