Hey guys!

I’m working on a game project, and all of the characters work in Unity except this one dude. Already tried different combinations of export options and two different devs tried to import it properly with no luck.

Here's the error we keep getting.

Also got this piece of advice,

"The error dialog tells you that the runtime can not load the skeleton, because your texture atlas is missing the images (regions).

Make sure that when you export your atlas, all regions are contained in the texture atlas. The atlas is a plain text file, so you can open it with a text editor after export and see if the names from the dialog are there or not."

but I have no freaking clue how to proceed if the names from the dialog are there OR not. So I'll need even more help.

If you are one of the devs reading this, I've already emailed you all of the source files, exported files, and a fresh unity project with runtimes that we used for testing (and failed). If all I have to do is manually add a string of text to the atlas file I'll be glad to do that but I'll need detailed instructions :$ .

Thanks!

P.S.: this only happens to one of the many characters I'm currently working on, in multiple projects, exporting them with the same settings.

Hey Nate,
thanks for the reply.

These are the settings I used and they seem to work for the other characters. The only difference is this one has two skins, the others have no skins set up. I also tried all possible combinations of checkboxes marked with a red circle.

I did not try to change the Image Atlas Pack settings tho :think: . Never changed it and it used to work so I missed it.

I'm sure I'm just missing a small detail somewhere but need help to find it, because we're having difficulties with the character for almost a week now :smirk: .

Cheers.

I feel like I've asked a dumb question with an obvious solution. Can someone just point me to it?

Is it possible that your studio has some sort of asset pipeline automation thing or scripts processing your atlas files that would add these paths? - nope, I'm using a regular pc, no special scripts or other corporate stuff

Could it also have something to do with it being in a Google Drive folder? - maybe, I'll try moving the project, but there are other characters that I've made for the same project, they share a project folder on google drive, and they work fine. The only obvious difference is that all other characters don't have skins, and this one does.

Pharan if you got the files working in Unity and the solution is so obvious that you can't even recreate my problem, can you just mail them back to me so I can forward them to the dev team, please? I tried all export options and they say the issue is still there.

So I'm blocking a whole team of 15 people with my inability to export the character so that it works in Unity (other characters are fine). Should I just make a new file and start from scratch?
Thanks!

Just to clarify, even if I get an atlas that looks like yours, the coder says the error is still there and that the character is not working in Unity. I can't check it myself.

popsicle-single-main.png
size: 2048,2048
format: RGBA8888
filter: Nearest,Nearest
repeat: xy
arm-back
  rotate: false
  xy: 638, 1864
  size: 281, 181
  orig: 281, 181
  offset: 0, 0
  index: -1
arm-back-1
  rotate: false
  xy: 1264, 1957
  size: 159, 88
  orig: 159, 88
  offset: 0, 0
  index: -1

Please let me know if you were able to import it to Unity. And if yes, can you please email me the assets or point to correct settings, etc.

Nate's solution worked. Thanks guys!

But, the issue is still there, even though I'm using latest builds as soon as they come out. Hope you'll find the reason and fix it. Meanwhile I'll edit the atlas assets manually.

Thanks again.