yanxueyu

I downloaded the installation program from your website with the license I bought, However, the installation failed all the time, and the prompt "sorry, spine can't start, an unexpected error has occurred" Is there any way to solve this problem?
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yanxueyu
  • 帖子: 2

Erika

Hello, please try the solutions at this page:
Spine Troubleshooting
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Erika

Erikari
  • 帖子: 2605

Nate

A small number of users are having trouble running 3.8.99 and older versions of Spine using the new launcher we just released. We've gone back to the old launcher for now. If you can please redownload and reinstall Spine, you will have the older launcher and it will work for you. Sorry for the trouble!
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Nate

Nate
  • 帖子: 10069

yanxueyu

I can download the new version now. But I need to download the old version because Laya currently only supports up to 3.6.16.
【If you can please redownload and reinstall Spine, you will have the older launcher and it will work for you.】 OK I will try it. Thank you.
yanxueyu
  • 帖子: 2


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